OBIEE 11.1.1.5: Starting Presentation Services Fails With Error "Invalid item /system/mktgcache/c_name/sawguidstate" (Doc ID 1388841.1)

Last updated on AUGUST 17, 2016

Applies to:

Business Intelligence Reporting and Publishing Option - Version 11.1.1.5.0 [1308] to 11.1.1.5.0 [1308] [Release 11g]
Business Intelligence Server Enterprise Edition - Version 11.1.1.5.0 [1308] to 11.1.1.5.0 [1308] [Release 11g]
Business Intelligence Suite Enterprise Edition - Version 11.1.1.5.0 [1308] to 11.1.1.5.0 [1308] [Release 11g]
Business Intelligence Server Administrator - Version 11.1.1.5.0 [1308] to 11.1.1.5.0 [1308] [Release 11g]
Information in this document applies to any platform.

Symptoms

Starting Presentation Services in OBIEE 11.1.1.5 fails with following error in saw0log.log file:


[2011-12-21T11:51:16.000-05:00] [OBIPS] [WARNING:1] [] [saw.catalog.impl.read] [ecid: ] [tid: ] Error loading \\?\D:\app\oradev\product\11.1.1.5\instances\BIDEVINST\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\catalog\Caliperls\root\system\mktgcache\ma-devdwapp01\sawguidstate.atr[[
File:catalogimpl.cpp
Line:862
Location:
saw.catalog.impl.read
saw.catalog.impl.scour
saw.sqlNodeCacheMgr.loadCatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
]]
[2011-12-21T11:51:16.000-05:00] [OBIPS] [INCIDENT_ERROR:1] [] [saw.webextensionbase.init] [ecid: ] [tid: ] Invalid item /system/mktgcache/Ma-Devdwapp01/sawguidstate.[[
File:catalogimpl.cpp
Line:660
Location:
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
]]
[2011-12-21T11:51:19.000-05:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:712
Location:
saw.sawserver
saw.sawserver.terminatesawserver
saw.sawserver
ecid:
]]

Cause

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