Workspace Login Page Displays but Only After Some Errors: "_execScript::Error executing file "http://servername/workspace/static/js/com/oracle/workspace/lang/Lang.js" (Doc ID 1389670.1)

Last updated on MAY 06, 2016

Applies to:

Hyperion Planning - Version 11.1.1.0.00 to 11.1.2.1.101 [Release 11.1]
Hyperion Strategic Finance - Version 11.1.1.1.00 to 11.1.2.1.000 [Release 11.1]
Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
May 2016

Symptoms

When trying to open the Workspace login page, several error messages are displayed consecutively:

First error message is:
"_execScript::Error executing file
"http://apswin01/workspace/static/js/com/oracle/workspace/lang/Lang.js"
Error
Could not complete the operation due to error 80020101."


Followed by the same error reported on the following files:
- Util/util.js
- Bindows/Bindows.js
- Roles/Roles.js


Once the above errors are dismissed, the following error is displayed and the Workspace Login page is displayed:
"Handler : 'com.oracle.workspace.mode.Handler' not found for module with id : wksp.mode"

If you try to login, the system simply hangs on "Loading..."

Changes

A new product from the EPM suite was recently installed and configure.

Cause

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