Hyperion Shared Service Attempts To Contact a Decommissioned Active Directory Domain Controller In a DNS LookUp Configuration - Login to Workspace Fails With Error: "Invalid Crediantials".
(Doc ID 1389885.1)
Last updated on JUNE 15, 2021
Applies to:Hyperion BI+ - Version 188.8.131.52.00 to 184.108.40.206.00 [Release 11.1]
Information in this document applies to any platform.
***Checked for relevance on july 2016***
External User Directory is configured in Hyperion Shared Services Console with "DNS Lookup" option.
When a Domain Controller fails or is decommissioned from the network, none of the domain users can login to Workspace or Shared Services. The error message is:
When viewing users belonging to the External directory in Shared Services the following error occurs:
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