Hyperion Shared Service Attempts To Contact a Decommissioned Active Directory Domain Controller In a DNS LookUp Configuration - Login to Workspace Fails With Error: "Invalid Crediantials".
(Doc ID 1389885.1)
Last updated on JANUARY 31, 2022
Applies to:
Hyperion BI+ - Version 11.1.1.0.00 to 11.1.2.0.00 [Release 11.1]Information in this document applies to any platform.
Symptoms
External User Directory is configured in Hyperion Shared Services Console with "DNS Lookup" option.
When a Domain Controller fails or is decommissioned from the network, none of the domain users can login to Workspace or Shared Services. The error message is:
"Invalid Credentials".
When viewing users belonging to the External directory in Shared Services the following error occurs:
"unknown host".
Cause
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In this Document
Symptoms |
Cause |
Solution |