Hyperion Workspace Error "IE cannot display the webpage"

(Doc ID 1390481.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version 9.3.1.0.00 and later
Information in this document applies to any platform.

Symptoms

The Hyperion Workspace is deployed using Microsoft IIS WebServer.
  • Accessing the workspace URL returns the message: "IE cannot display the webpage."
  • From the IIS webserver console, when right clicking on the Workspace component and selecting browser, shows the message: "IE cannot display the webpage."
  • Login to Hyperion Shared Services (HSS) console and expanding the Projects for BIPLUS returns the error: "Registered application is not active at the moment. Please contact your administrator."

Cause

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