Hyperion Smart View "Error while retrieving information from Hyperion Shared Service"
Last updated on JULY 28, 2016
Applies to:Hyperion Planning - Version: 184.108.40.206.000
Information in this document applies to any platform.
When using Hyperion Planning 11.1.2 and Smart View 11.1.2 with Excel 2010 32-bit on Windows 7 32 bit client computers, the following error occurs when attempting to add a shared services URL (http://<servername>:19000/workspace/SmartViewProviders) to the connections :
"Error while retrieving information from Hyperion Shared Service"
The same error is reported when trying to add a Provider Service connection using the aps url.
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