Hyperion Smart View "Error while retrieving information from Hyperion Shared Service"
(Doc ID 1391281.1)
Last updated on OCTOBER 07, 2022
Applies to:Hyperion Planning - Version 220.127.116.11.000 and later
Information in this document applies to any platform.
When using Hyperion Planning 11.1.2 and Smart View 11.1.2 with Excel 2010 32-bit on Windows 7 32 bit client computers, the following error occurs when attempting to add a shared services URL (http://<servername>:19000/workspace/SmartViewProviders) to the connections :
"Error while retrieving information from Hyperion Shared Service"
The same error is reported when trying to add a Provider Service connection using the aps url.
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