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Interactive Reporting documents cannot be opened after ugprade to 11.1.2.1 (Doc ID 1392452.1)

Last updated on JULY 18, 2018

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Aug-2013***

Symptoms

Users cannot open Interactive reporting documents via Workspace explore module, if they right click on a document there is no open choice.

There are 2 ways users can open documents:

1. Via Hyperion Workspace "Recently Opened"(if it's there)
2. Via File - Open - Document and Browse to wanted document.

In this issue, the provisioning is correctly set and works on a new 11.1.2.1 installation. This issue only affects upgrades.

Changes

An Enterprise Performance Management 11.1.2.1 upgrade was implemented.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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