Interactive Reporting documents cannot be opened after ugprade to 11.1.2.1 (Doc ID 1392452.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Aug-2013***

Symptoms

Users cannot open Interactive reporting documents via Workspace explore module, if they right click on a document there is no open choice.

There are 2 ways users can open documents:

1. Via Hyperion Workspace "Recently Opened"(if it's there)
2. Via File - Open - Document and Browse to wanted document.

In this issue, the provisioning is correctly set and works on a new 11.1.2.1 installation. This issue only affects upgrades.

Changes

An Enterprise Performance Management 11.1.2.1 upgrade was implemented.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms