Interactive Reporting (IR) Jobs do not Send Emails. Error: "Export failed. Error Sending Mail" (Doc ID 1401854.1)

Last updated on JANUARY 03, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on Feb2,2015***

Symptoms

Interactive Reporting Job has actions to send outputs via email. The job runs successfully but no email is sent out.

The server_messages_JobService.log contains the following error:
"Export failed. Error Sending Mail"

Cause

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