Member Selection Dialog Freezes In Financial Reporting Reports (Doc ID 1403115.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 9.3.1.3.00 and later
Information in this document applies to any platform.

Symptoms

In Financial Reporting 9.3.1 when launching Member Selection window and attempting to select any members, the window hangs and cannot be accessed or closed.

The FRWebApp.log file reports the below error message.

ERROR WAATag org.apache.commons.lang.StringEscapeUtils
javax.servlet.ServletException: org.apache.commons.lang.StringEscapeUtils
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:660)
at com.ibm._jsp._HRWaaRedirectPage._jspService(_HRWaaRedirectPage.java:1168)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:88)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
...

Cause

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