Unable to Start EPM 11.1.2.1 Web Applications (Workspace, Shared Services)
(Doc ID 1405152.1)
Last updated on MAY 28, 2021
Applies to:
Hyperion Essbase - Version 11.1.2.1.000 and laterInformation in this document applies to any platform.
***Checked for relevance on 02-Jun-2014***
Symptoms
On 11.1.2.1.000 version, CSS
When attempting to access any of the web applications, i.e. Shared Services or EPM Workspace
the following error occurs.
ERROR
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Error 404 -- Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1\
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given on whether the condition is temporary or permanent.
STEPS
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The issue can be reproduced at will with the following steps:
Launch the Shared Services Console or the EPM Workspace console and you will get the error above.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access Shared Services or any other web applications to provision users or run reports.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |