Unable to Start EPM 11.1.2.1 Web Applications (Workspace, Shared Services)
(Doc ID 1405152.1)
Last updated on JANUARY 30, 2022
Applies to:
Hyperion Essbase - Version 11.1.2.1.000 and laterInformation in this document applies to any platform.
Symptoms
On 11.1.2.1.000 version, CSS
When attempting to access any of the web applications, i.e. Shared Services or EPM Workspace
the following error occurs.
ERROR
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Error 404 -- Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1\
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given on whether the condition is temporary or permanent.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Launch the Shared Services Console or the EPM Workspace console and you will get the error above.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access Shared Services or any other web applications to provision users or run reports.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |