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Unable to Open EPMA in Shared Services with Error: "Unable to Connect to "EPM Architect", Ensure That the Application is up and Running..." (Doc ID 1405853.1)

Last updated on JANUARY 31, 2022

Applies to:

Hyperion Planning - Version and later
Information in this document applies to any platform.


  • When trying to access EPM architect from Shared Services and error occurs:
"Error: "Unable to connect to "EPM Architect", ensure that the application is up and running and the user has the appropriate rights to access this feature."
  • The EPMA process manager service does not start.


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