Financial Management Error "80040219" When Sending Email Notification in Process Management Module. (Doc ID 1410153.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.1.102 to 11.1.2.1.102 [Release 11.1]
Information in this document applies to any platform.

Symptoms

In a Financial Management (HFM) application after performing actions like promoting an entity in Process Control module, the e-mail notifications are not sent as expected. Instead the following error message appears:

Hyperion.HFMErrorHandler.1 error '80040219'

<Num>-2147220967</Num>
<File>CHFMwDataGrid_Helpers.cpp</File><Line>13490</Line>
<Num>-2147220967</Num>
<File>CHFMwDataGrid_Helpers.cpp</File><Line>13258</Line>
<Num>-2147220967</Num>
<File>CHFMwDataGrid_Helpers.cpp</File><Line>13050</Line>

Cause

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