EPM Configuration Utility Error "EPMCFG-10398 For succesful completion of this task, the Oracle Database tnsnames.ora file must exist" During Configuration of Financial Management Database Information (Doc ID 1419121.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 to 11.1.2.1.103 [Release 11.1]
Information in this document applies to any platform.

Symptoms

During configuration of Oracle Hyperion Enterprise Performance Management (EPM) System, the "Configure Database" task for the product "Financial Management" is failing to complete.  The EPM System Configuration Utility is displaying the error message:

EPMCFG-10398 For succesful completion of this task, the Oracle Database tnsnames.ora file must exist.

An Oracle database client has been pre-installed on the Windows server where Oracle Hyperion EPM System is also being installed. In the /network/admin folder under the client installation, there is a tnsnames.ora file which correctly defines a connection to the remote database server to be used for storing EPM relational database tables.

Cause

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