Error After Logging in to Oracle EPM Workspace: "A 'Not Found' error occurred communicating with the server. Status 404-Not Found." (Doc ID 1422178.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
***Checked for relevance on Jan 26,2015***

Symptoms

After logging in to Enterprise Performance Management (EPM) Workspace, the following error message occurs:

A 'Not Found' error occurred communicating with the server.
URI: http://servername:19000/raframework/conf/ToolsConfig.xml
Status: 404 - Not Found.


When navigating in Workspace to the menu Navigate > Administer > Reporting and Analysis > Web Applications, the following warning message is displayed:

An error occurred during processing the result from the server.
Description: Invalid or could not find module configuration 'tools.cmc.webapp'.


When navigating in Workspace to the menu Navigate->Administer->Reporting and Analysis->Services, the following Warning message is displayed:

An error occurred processing the result from the server.
Description: Invalid or could not find module configuration 'tools.cmc.services'.

Cause

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