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Financial Reporting Users Receive Blank "Warning" Pop-Up Message When Running Any Report In Workspace (Doc ID 1423223.1)

Last updated on APRIL 02, 2018

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
***1.12.15***

Symptoms

Users when opening Financial Reporting (FR) reports see a dialog box with the title "Warning" but no other text.

The following error message appears in the FinancialReportingX.log file:

<Error> <HTTP> <mstnbla8931305> <FinancialReporting0> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1329184710697> <BEA-101020> <[ServletContext@17382830[app:FINANCIALREPORTING module:hr path:/hr spec-version:2.5 version:11.1.2.0]] Servlet failed with Exception java.lang.NullPointerException
at jsp_servlet._modules._com._hyperion._reporting._web._reportviewer.__hrpreviewpovdlg._jspService(__hrpreviewpovdlg.java:1764)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
 at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)

The below error message appears in the Essbase.log file:

[TIME_STAMP]SERVER_NAME/APPLICATION_NAME///Info(1051164)
Received login request from [IP_ADDRESS]

[TIME_STAMP]SERVER_NAME/APPLICATION_NAME///Error(1051293)
Login fails due to invalid login credentials

[TIME_STAMP]SERVER_NAME/APPLICATION_NAME///Warning(1051003)
Error 1051293 processing request [LoginEx] - disconnecting

Cause

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