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"Error while saving as PDF, PDF generation failed" Occasionally Appears Throughout Financial Reporting (FR) Batch Output When Bursting Is Applied (Doc ID 1424709.1)

Last updated on AUGUST 11, 2021

Applies to:

Hyperion BI+ - Version 9.0.0.0.00 to 11.1.2.1.116 [Release 9.0 to 11.1]
Information in this document applies to any platform.
**1.12.15***

Symptoms

You've created a batch that will use bursting and you're trying to run it with PDF as the output format.  But every time it runs, some of the contained reports fail.  The details of the batch run contain a mix of the following messages:

  •  Executed <report name> successfully
  •  Error while saving as PDF, PDF generation failed
  •  Successfully generated the PDF

Books and individual reports all run successfully in PDF Preview, as do any batches that do not have bursting implemented.

Cause

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In this Document
Symptoms
Cause
Solution

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