Financial Reporting (FR) Database Connections Disappear Randomly In Workspace When EPM is on Windows 2008 and Uses High Availability (Doc ID 1425664.1)

Last updated on NOVEMBER 10, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
***Checked for relevance on 1.2.15***

Symptoms

While viewing the Database Connection Manager panel in Workspace (under Explore > Tools), the list of Financial Reporting database connections will sometimes disappear, and new system-created connections which point to another environment might display instead.

This issue ONLY happens in environments where:

A) There is a high availability installation with a replicated Repository service that accesses repository files across a network (i.e. \\<server_host>\RM1), AND
B) The EPM system is hosted on servers running Windows 2008.

Cause

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