Oracle Crystal Ball 11.1.2.x Error: "Could not start because Microsoft Excel installation is not found." when Launching Crystal Ball (Doc ID 1425693.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Crystal Ball - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

Oracle Crystal Ball 11.1.2.1 is installed but the following error is received when launching Crystal Ball:

Error: "Could not start because Microsoft Excel installation is not found."

Cause

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