OBIEE 11g: Error: " java.util.concurrent.ExecutionException: java.lang.OutOfMemoryError: GC overhead limit exceeded" when Admin Server set as Windows Service (Doc ID 1427983.1)

Last updated on JANUARY 23, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Information in this document applies to any platform.
***Checked for relevance on 05-Jun-2014***

Symptoms

You have followed the steps in <note 1178935.1> - How to Start WebLogic Components Automatically on Windows Platforms.  In the AdminServer-stdout.txt log file, you see the following error:

A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006dcdef5f, pid=1216, tid=1884
#
# JRE version: 6.0_24-b50
# Java VM: Java HotSpot(TM) 64-Bit Server VM (19.1-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# V [jvm.dll+0x44ef5f]
#
# An error report file with more information is saved as:
# D:\Oracle\product\Middleware\user_projects\domains\bifoundation_domain\hs_err_pid1216.log
#

When you check the detail log file, you see the error:

java.util.concurrent.ExecutionException: java.lang.OutOfMemoryError: GC overhead limit exceeded
at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:232)
at java.util.concurrent.FutureTask.get(FutureTask.java:91)
at oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl.processDumpActions(DiagnosticsDataExtractorImpl.java:1077)
at oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl.processIncident(DiagnosticsDataExtractorImpl.java:789)
at oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl.access$1100(DiagnosticsDataExtractorImpl.java:91)
at oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl$IncidentCreatorThread.run(DiagnosticsDataExtractorImpl.java:1759)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms