Hyperion Financial Management (HFM) 11.1.1.4 Error "500 Internal Server Error" When Assigning Access Control in Shared Services (Doc ID 1435613.1)

Last updated on JANUARY 20, 2017

Applies to:

Hyperion Financial Management - Version 11.1.1.4.000 and later
Information in this document applies to any platform.

Symptoms

In Hyperion Financial Management (HFM) 11.1.1.4 it is not possible to assign access control in Shared Services. The following error is shown instead of the access control gird:

Communication Error : http://server_name:19000/hfm/security//getRights.asp
500 Internal Server Error
Internal Server Error
The server encountered an internal error or
misconfiguration and was unable to complete
your request.

Cause

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