Trying To Create Financial Reporting Print Server Error: "Unable to Authenticate User" When Running FRSetupPrintServer.cmd" (Doc ID 1435812.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

You're setting up a Financial Reporting Print Server by running the FRSetupPrintServer.cmd script, but it fails to complete successfully.

In the FR Print Server Configuration log (found in Program Files (x86)\Oracle\FinancialReportingStudio\products\financialreporting\install\logs (e.g. frprint-config--H##.M#.S##.log)), the following error is logged:

Unable to configure Print server getting " java] Java Result: -3
[echo] Unable to authenticate user

BUILD SUCCESSFUL
Total time: 4 seconds"when running "FRSetupPrintServer.cmd ".

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms