Financial Reporting Error "500 - Internal server error" When Opening Reports in Workspace (Doc ID 1439533.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
7/6/15

Symptoms

Intermittently some FR reports return the below error message when being opened in HTML format in Workspace:

500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed

Once an FR report exhibits such an issue:

The issue only occurs in EPM System 11.1.2.x environments which would satisfy the below conditions:

Cause

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