Financial Reporting Error "500 - Internal server error" When Opening Reports in Workspace

(Doc ID 1439533.1)

Last updated on MARCH 26, 2018

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


Intermittently some FR reports return the below error message when being opened in HTML format in Workspace:

500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed

Once an FR report exhibits such an issue:

The issue only occurs in EPM System 11.1.2.x environments which would satisfy the below conditions:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms