EAL Error When Looking at General tab of a Bridge: "Data Store status is unavailbale: User is not provisioned for this operation" (Doc ID 1444472.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Symptoms

When looking at the status of all the bridges in Essbase Analytics Link (via the EAL snapin in Essbase Administration Servces), EAL console displays a message about customer having no access to the HFM application or the Data Store.

The messages are :
Data Store status is unavailbale: User is not provisioned for this operation
and
Financial Management status is unavailbale: user is not provisioned for this operation

Also in the "General" tab of each bridge,
Under the section "HFM settings":
the status of the properties "HFM Server", "HFM Application" and "HFM Data Store" are Not Available in red colouring.

Under the section Analytics Link Settings : the property "Data Store" is showing Not Available in red colouring

Cause

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