EAL Error When Looking at General tab of a Bridge: "Data Store status is unavailbale: User is not provisioned for this operation" (Doc ID 1444472.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Essbase Analytics Link for Hyperion Financial Management - Version 11.1.1.2.00 and later
Information in this document applies to any platform.
9.6.13

Symptoms

When looking at the status of all the bridges in Essbase Analytics Link (via the EAL snapin in Essbase Administration Servces), EAL console displays a message about customer having no access to the HFM application or the Data Store.

The messages are :
Data Store status is unavailbale: User is not provisioned for this operation
and
Financial Management status is unavailbale: user is not provisioned for this operation

Also in the "General" tab of each bridge,
Under the section "HFM settings":
the status of the properties "HFM Server", "HFM Application" and "HFM Data Store" are Not Available in red colouring.

Under the section Analytics Link Settings : the property "Data Store" is showing Not Available in red colouring

Cause

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