Hyperion Foundation Services Web Application Fails To Start With Error:"java.lang.OutOfMemoryError: getNewTla" (Doc ID 1444995.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Hyperion Planning - Version 11.1.2.1.601 to 11.1.2.1.601 [Release 11.1]
Information in this document applies to any platform.

Symptoms

After configuring Hyperion Shared Service (HSS) for external Microsoft Active Directory (MSAD), both the HSS or Workspace web page fails to open. In this scenario the configuration plan the MSAD groups are not required.

The following error is captured in Foundation0.log file:

from STATE_PREPARED to STATE_ADMIN on server FoundationServices0.>
<Critical> <WorkManager> <HYPWEB-CH2-01P> <FoundationServices0> <weblogic.timers.TimerThread> <> <> <> <1331315680292> <BEA-002911> <WorkManager weblogic.kernel.Default failed to schedule a request due to java.lang.OutOfMemoryError: getNewTla
java.lang.OutOfMemoryError: getNewTla

Cause

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