Hyperion Foundation Services Web Application Fails To Start With Error:"java.lang.OutOfMemoryError: getNewTla"

(Doc ID 1444995.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Hyperion BI+ - Version and later
Hyperion Planning - Version to [Release 11.1]
Information in this document applies to any platform.


After configuring Hyperion Shared Service (HSS) for external Microsoft Active Directory (MSAD), both the HSS or Workspace web page fails to open. In this scenario the configuration plan the MSAD groups are not required.

The following error is captured in Foundation0.log file:

from STATE_PREPARED to STATE_ADMIN on server FoundationServices0.>
<Critical> <WorkManager> <HYPWEB-CH2-01P> <FoundationServices0> <weblogic.timers.TimerThread> <> <> <> <1331315680292> <BEA-002911> <WorkManager weblogic.kernel.Default failed to schedule a request due to java.lang.OutOfMemoryError: getNewTla
java.lang.OutOfMemoryError: getNewTla


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms