My Oracle Support Banner

Error "Smart View has processed an unknown exception by Microsoft Office" After Installing Smart View 11.1.2.1 (Doc ID 1445332.1)

Last updated on APRIL 16, 2018

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

After installing 11.1.2.1 Smart View client, the following error message is shown when opening MS Office:

Smart View has processed an unknown exception by Microsoft Office.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.