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Users Are Prompted For Windows Credentials When Exporting Financial Reporting Report To Excel From Internet Explorer 8 (Doc ID 1448483.1)

Last updated on MAY 31, 2018

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
7/6/15

Symptoms

This problem is observed when the user exports a Financial Reporting report from Workspace to Excel. A "Windows Security" login window appears, prompting for a server login/password. Regardless of the ID and Password entered, the Security Window returns.

The Save file option (instead of the Open option) does allow the file to be downloaded and then opened.

Cause

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