FCM Stopped Sending Emails
(Doc ID 1450322.1)
Last updated on NOVEMBER 15, 2019
Applies to:
Hyperion Financial Close Management - Version 11.1.2.1.000 to 11.1.2.4.100 [Release 11.1]Information in this document applies to any platform.
Symptoms
On 11.1.2.1.000 version, emails are periodically not sending to users. A reboot of the server normally resolves the issue temporarily. The following error is thrown in the SOA log:
at oracle.apps.epm.fcc.model.applicationModule.server.serviceinterface.SOAAMServiceImpl_rguu41_SOAAMServiceImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
at oracle.apps.epm.fcc.model.applicationModule.server.serviceinterface.SOAAMServiceImpl_rguu41_SOAAMServiceImpl.getTaskDetails(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
at oracle.apps.epm.fcc.model.applicationModule.server.serviceinterface.SOAAMServiceImpl_rguu41_SOAAMServiceImpl.getTaskDetails(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |