Exporting Planning Supporting Details in Shared Services using LCM Error: "EPMLCM-30054: Failed to connect to http://<servername>:19000/HyperionPlanning/servlet/HspLCMServlet" (Doc ID 1450797.1)

Last updated on JUNE 14, 2016

Applies to:

Hyperion Planning - Version 11.1.2.1.000 to 11.1.2.1.000 [Release 11.1]
Information in this document applies to any platform.

Symptoms

When trying to export supporting details from Shared Services uisng LCM receive error:

Error "EPMLCM-30054: Failed to connect "http://<servername>:19000/HyperionPlanning/servlet/HspLCMServlet" while performing export for application - "<App_name>". Received status code - "500"
with error message - "Internal Server Error". Possible cause of error Server Down or Not reachable."

Cause

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