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OBIEE 11g: Error: "You are not currently signed in to the Oracle BI Server." (Doc ID 1460297.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version [1308] and later
Business Intelligence Suite Enterprise Edition - Version [1308] and later
Information in this document applies to any platform.


You have installed OBIEE with Oracle Internet Directory and Oracle Access Manager for single-sgn on where users reside in MS Active Directory 2003.  After presenting their credentials to Oracle Access Gate, then navigating to OBIEE analytics, some users are logged in successfully to OBIEE, while the other users are not logged in and see the following error:

You are not currently signed in to the Oracle BI Server.
If you have already signed in, your connection might have timed out, or a communications or server error may have occurred.
To sign in again, click here. If the problem persists, please contact the site's administrator.

You also saw the following errors in the bi_server1.out log file:

<Debug> <SecurityAtz> <BEA-000000> < returning adjudicated: true> SecurityService::assertUserWithLanguage - 'testuser' was asserted but could not located within the Identity Store.
at Method)
Caused by: No User found matching the criteria

The difference between the users was that those users who had spaces or special characters (such as a comma) in their Full Name attribute in Active Directory were the ones who were not logged in to OBIEE.



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