My Oracle Support Banner

EPM 11.1.2 - In Hyperion Shared Services a Binder Exception is Causing Login and Lockout Issues with MSAD Provider (Doc ID 1460642.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Hyperion BI+ - Version and later
Hyperion Financial Management - Version and later
Hyperion Planning - Version and later
Hyperion Essbase - Version and later
Hyperion Financial Data Quality Management - Version and later
Information in this document applies to any platform.
***Checked for relevance on 25-Oct-2013***



  1. EPMCSS-00301: FAILED TO AUTHENICATE USER INVALID CREDENTIALS error thrown upon login into workspace even with correct credentials.
  2. MSAD account gets locked after successive login failure attempts.
  3. Unable to login with native "admin" and MSAD admin user.

Error that may get displayed:

[FoundationServices0] [ERROR] [EPMCSS-07047] [oracle.EPMCSS.CSS] [tid: <tid>] [userId: <anonymous>] [ecid: <ecid>] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [APP: WORKSPACE#] [SRC_METHOD: init] Failed to get connection [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 775, v1db0] from connection pool for user directory <directory_name>. Error executing query. {2}. Verify user directory configuration.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.