EPM 11.1.2 - In Hyperion Shared Services a Binder Exception is Causing Login and Lockout Issues with MSAD Provider (Doc ID 1460642.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.0.00 to 11.1.2.2.000 [Release 11.1]
Hyperion Financial Management - Version 11.1.1.0.00 to 11.1.2.2.000 [Release 11.1]
Hyperion Planning - Version 11.1.1.0.00 to 11.1.2.2.000 [Release 11.1]
Hyperion Essbase - Version 11.1.1.0.00 to 11.1.2.2.000 [Release 11.1]
Hyperion Financial Data Quality Management - Version 11.1.1.0.00 to 11.1.2.2.000 [Release 11.1]
Information in this document applies to any platform.
***Checked for relevance on 25-Oct-2013***

Symptoms

 

  1. EPMCSS-00301: FAILED TO AUTHENICATE USER INVALID CREDENTIALS error thrown upon login into workspace even with correct credentials.
  2. MSAD account gets locked after successive login failure attempts.
  3. Unable to login with native "admin" and MSAD admin user.

Error that may get displayed:

[FoundationServices0] [ERROR] [EPMCSS-07047] [oracle.EPMCSS.CSS] [tid: 18] [userId: <anonymous>] [ecid: 0000J2MAfXF6QPP6yf7i6G1DyLC900000p,0] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: init] Failed to get connection [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 775, v1db0] from connection pool for user directory <directory_name>. Error executing query. {2}. Verify user directory configuration.

Cause

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