Hyperion Financial Management Error "500 - Internal server error" When Attempting to View Entity Details. (Doc ID 1464578.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

In Hyperion Financial Management Data Grids, when attempting to select "Entity Details" for certain accounts the following error message is displayed:

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

The IIS log the following information will be recorded:

2012-05-16 19:16:50 10.20.74.143 GET /hfm/Data/EntityDetails.asp txtScenario=ACTUAL&txtYear=2012&txtPeriod=Jan&txtView=YTD&txtEntity=<Entity_Name>&txtParent=<Parent_Entity_Name>&txtAccount=<Account_Name>&txtICP=%5BICP%20Top%5D&txtCustom1=<Custom1_Name>&txtCustom2=<Custom2_Name>&txtCustom3=<Custom3_Name>&txtCustom4=<Custom4_Name>|0|ASP_0251_:_80004005|Response_Buffer_Limit_Exceeded 80 - 10.20.71.143 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0;+InfoPath.3;+.NET4.0C) 500 0 0 1626 2067 38422

Cause

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