DRM Console will not Start on New Install (Doc ID 1465711.1)

Last updated on AUGUST 03, 2015

Applies to:

Hyperion Data Relationship Management - Version and later
Information in this document applies to any platform.


After performing a fresh install of Oracle Hyperion Data Relationship Management (DRM) where the install passed without issue .

The DRM Console does not start..

Error produced is as follows in the Windows Application Event log..

Problem Event Name: APPCRASH
  Application Name: drm-server-console.exe
  Application Version: 11.1.21102.17
  Application Timestamp: 4e0a8394
  Fault Module Name: KERNELBASE.dll
  Fault Module Version: 6.1.7601.17651
  Fault Module Timestamp: 4e21213c
  Exception Code: e0434f4d
  Exception Offset: 000000000000cacd
  OS Version: 6.1.7601.
  Locale ID: 1033

When accessing the DRM Client Website

There were errors performing this operation..



Line number 160

Error:The configuration section 'system.serviceModel' cannot be read as it is missing a section declaration.


Was error 5009 is also displayed..


Note the line number 160 may vary between DRM versions.


 A fresh Install of DRM has been made on a new machine.


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