Error "404 - File or directory not found." When Trying To Load A Taxonomy Against SSL-Enabled Disclosure Management (Doc ID 1467470.1)

Last updated on JUNE 15, 2017

Applies to:

Hyperion Disclosure Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
7.1.14

Symptoms

You're attempting to open the Disclosure Management Mapping Tool (either via the Excel plug-in or through the Workspace/Web-based Mapping Tool), and the SSL-enabled URL fails.  The failure can manifest in several ways, including:

  > Error: "404 - File or directory not found."

  > The Mapping Tool Pane in Workspace may display "garbage" characters.

  > A Fiddler trace of activity while accessing the Mapping Tool shows the final connection to the Mapping Tool is being made using HTTP protocol rather than HTTPS. (Click here for example.)

Changes

 Disclosure Management has been configured to use SSL.

Cause

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