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Discoverer 10g/11g Connecting to E-Business Suite EUL Fails With "Authentication Failed" or "ORA-01017: invalid username/password" (Doc ID 1468623.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Discoverer - Version 10.1.2.1 to 11.1.1.7.0 [Release 10.1.2 to 11g]
Information in this document applies to any platform.
Oracle Applications 11i
Oracle Applications 12


Purpose

The purpose of this document is to assist Discoverer Administrators in troubleshooting Discoverer 10g or 11g logon failures in an Oracle E-Business Suite (EBS) EUL, aka "Oracle Applications/Oracle Applications mode EUL."
These logon failures may occur when logging in to any Discoverer component (Administration/Desktop Edition, Plus or Viewer) in an Oracle Applications mode EUL.

The Oracle Applications user may logon to Discoverer with a valid username and password, but may still encounter invalid password or other authentication errors such as:

"Authentication Failed"

"ORA-01017: invalid username/password;logon denied"
"Failed to connect to database - Unable to connect to Oracle Applications database."

"Could not locate or parse the .dbc file corresponding to the given Oracle Applications Instance."


The information in this document is comprehensive and is intended to aid Administrators in diagnosing the cause and solution for these authentication errors.
This document is applicable to Oracle Applications mode EUL's in Oracle Discoverer versions 10g or 11g.

If you are encountering this error on an earlier version of Discoverer, please see <Note 364665.1> Connecting to an E-Business Suite EUL Using Any Discoverer 4i or 9.0.4 Component Fails With "Authentication Failed" or "ORA-01017: invalid username/password;logon denied".

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Potential Changes that May Precede Error(s)
 Known Workaround
 Setting up the Discoverer Environment for Secure Authentication
 
Discoverer Desktop/Administration Edition
 Discoverer Application Server (Discoverer Plus/Viewer)
 If Configuration is Correct and Errors Persist
References

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