After Enabling SSL on Essbase Getting Error "EPMLCM-340-40: Cannot connect to olap service: Cannot connect to Essbase Server"

(Doc ID 1470117.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Hyperion Essbase - Version 11.1.2.1.102 to 11.1.2.1.103 [Release 11.1]
Information in this document applies to any platform.

Symptoms


In version 11.1.2.1.102 after enabling Essbase over SSL, unable to access the Essbase server or its applications in Shared Services. 

Re-registering the application does not make a difference. The following error appears:

EPMLCM-340-40: Cannot connect to olap service: Cannot connect to Essbase Server "servername.ms.com:1423". Network error [10061]: Unable to connect to [servername.ms.com:1423]. The client timed out waiting to connect to Essbase Agent using TCP/IP. Check your network connections. Also make sure that server and port values are correct.


Cause

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