Timeout Error when Configuring BI Database During Upgrade from 9.3.3 to 11.1.2.2 Error: "EPMCFG-01396 Timeout execute script." (Doc ID 1471547.1)

Last updated on OCTOBER 07, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.2.000 and later
Information in this document applies to any platform.
6/7/15

Symptoms

On version 11.1.2.2.000 IQR - Intelligence:

When attempting to configure R&A Database during migration from 9.3.3 to 11.1.2.2 the task fails.

The following error occurs in configtool.log:

[2012-06-14T17:05:15.752-04:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 28] [ecid: 0000JVgnlyV0ZrVqy0fd6G1Fq_0b000004,0] [SRC_CLASS: com.hyperion.cis.config.UpgradeUtils] trace: File D:\Oracle\Middleware\EPMSystem11R1\upgrades\raframework\upgrade_ps2.bat for product raframework found to execute
[2012-06-14T17:10:15.777-04:00] [EPMCFG] [TRACE] [EPMCFG-01664] [oracle.EPMCFG] [tid: 28] [ecid: 0000JVgnlyV0ZrVqy0fd6G1Fq_0b000004,0] [SRC_CLASS: com.hyperion.cis.utils.ProcessBuilderUtils] Output: --------------------------------[[
Java App Loader V1.3 (C)2006 by Hyperion Inc.
$> java -cp . -Dloader.application=xxx.app com.brio.one.common.utils.Loader [arguments]
--------------------------------
> Reading application file 'D:\Oracle\Middleware\EPMSystem11R1\products\biplus\syncCSSId\syncCSSId.app'...
> Loading classes...
  file:D:/Oracle/Middleware/EPMSystem11R1/common/raframeworkrt/11.1.2.0/lib/
  file:D:/Oracle/Middleware/EPMSystem11R1/common/raframeworkrt/11.1.2.0/lib/foundation.jar ..........OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/raframeworkrt/11.1.2.0/lib/wksagent.jar ...OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/raframeworkrt/11.1.2.0/lib/comutil1_01.jar ...OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/JakartaCommons/jakarta-commons.jar ...OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/jlib/11.1.2.0/registry-api.jar ...OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/jlib/11.1.2.0/epm_j2se.jar ...OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/CSS/11.1.2.0/lib/css.jar .....OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/CSS/11.1.2.0/lib/ldapbp.jar ...OK
  file:D:/Oracle/Middleware/EPMSystem11R1/common/XML/JDOM/0.9.0/jdom-b9.jar ...OK
  file:D:/Oracle/Middleware/modules/org.apache.ant_1.7.1/lib/xercesImpl.jar ....OK
> Creating URLClassLoader...
> Setting New Context ClassLoader...
> Loading Main class 'com.oracle.cmc.config.CSSIdentitySync'...
> Getting 'main' method...
> Starting application...
--------------------------------
DB connection validation timeout = 10

]]
[2012-06-14T17:10:15.777-04:00] [EPMCFG] [ERROR] [EPMCFG-01396] [oracle.EPMCFG] [tid: 28] [ecid: 0000JVgnlyV0ZrVqy0fd6G1Fq_0b000004,0] [SRC_CLASS: com.hyperion.cis.utils.ProcessBuilderUtils] Timeout execute script.
[2012-06-14T17:10:15.777-04:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 28] [ecid: 0000JVgnlyV0ZrVqy0fd6G1Fq_0b000004,0] [SRC_CLASS: com.hyperion.cis.config.UpgradeUtils] trace: upgrade script executed with rc = -1( see <EPM_ORACLE_INSTANCE>/diagnostics/logs/upgrades for trace information written by the script)
[2012-06-14T17:10:15.778-04:00] [EPMCFG] [ERROR] [EPMCFG-01020] [oracle.EPMCFG] [tid: 28] [ecid: 0000JVgnlyV0ZrVqy0fd6G1Fq_0b000004,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] Error: [[
com.hyperion.cis.config.ProcessingException
    at com.hyperion.cis.config.AbstractProductDBConfigurator.upgrade(AbstractProductDBConfigurator.java:759)
    at com.oracle.reportinganalysis.config.RADBConfigurator.upgrade(RADBConfigurator.java:225)
    at com.hyperion.config.wizard.impl.RunAllTasks.executeDbConfigTask(RunAllTasks.java:927)
    at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:482)
    at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:91)
    at java.lang.Thread.run(Thread.java:662)

Cause

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