OBIEE 11g: Error: "A fatal error occurred while processing the request. The server responded with: java.io.IOException: The system cannot find the path specified. Error Codes: AGEGTYVF" When Exporting to PDF (Doc ID 1473575.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.0 to 11.1.1.6.12 [Release 11g]
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.0 to 11.1.1.6.12 [Release 11g]
Information in this document applies to any platform.
***Checked for relevance on 02-Sep-2014***

Symptoms

When trying to export a report to PDF, the following error message appears:

A fatal error occurred while processing the request. The server responded with: java.io.IOException: The system cannot find the path specified.

In jh.log file, you see the following error:

[xmlp] [WARNING] [] [saw.xmlp] [tid: 14] [ecid: c91e351084adef94:-6d331a53:138267e52bb:-8000-00000000000000c1,0:1:1] Error[[
oracle.xdo.XDOIOException: java.io.IOException: The system cannot find the path specified
at oracle.xdo.template.FOProcessor.generate(FOProcessor.java:1063)
at com.siebel.analytics.web.javahostrpccalls.xmlp.XmlpAbstractRpcCall.processMessageInternal(XmlpAbstractRpcCall.java:71)
at com.siebel.analytics.javahost.AbstractRpcCall.processMessage(AbstractRpcCall.java:251)
at com.siebel.analytics.javahost.MessageProcessorImpl.processMessage(MessageProcessorImpl.java:193)
at com.siebel.analytics.javahost.Listener$Job.run(Listener.java:223)
at com.siebel.analytics.javahost.standalone.SAJobManagerImpl.threadMain(SAJobManagerImpl.java:207)
at com.siebel.analytics.javahost.standalone.SAJobManagerImpl$1.run(SAJobManagerImpl.java:155)
at java.lang.Thread.run(Thread.java:662)
Caused by: java.io.IOException: The system cannot find the path specified
at java.io.WinNTFileSystem.createFileExclusively(Native Method)
at java.io.File.checkAndCreate(File.java:1704)
at java.io.File.createTempFile(File.java:1792)
at oracle.xdo.common.tmp.TmpFile.createTmpFile(TmpFile.java:85)
at oracle.xdo.template.FOProcessor.generate(FOProcessor.java:1047)
... 7 more

Cause

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