OBIEE 11g: Error: " Error : Set Preference Exception occured when saving user preferences to the catalog access denied for user to path /users//_prefs/userprefsxmlstore" for MS AD Defined Users Changing Timezone (Doc ID 1474923.1)

Last updated on MARCH 28, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.0 to 11.1.1.7.161018 [Release 11g]
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.0 to 11.1.1.7.161018 [Release 11g]
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2014***

Symptoms

Using OBIEE 11.1.1.6.0, local defined users are able to change their time zone but certain MS Active Directory(AD) defined users cannot.  When you try to change the 'Report Time Zone' under 'BI Publisher Preferences' from My Account, it gives the following error:

Error : Set Preference
Exception occured when saving user preferences to the catalog access denied for user to path /users//_prefs/userprefsxmlstore.

Cause

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