FDM Authentication Hangs with Error "Security Authentication Failure!" (Doc ID 1478080.1)

Last updated on AUGUST 08, 2017

Applies to:

Hyperion Financial Data Quality Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
8/7/15

Symptoms

ANY User login hangs when logging into any FDM application

test connection to Hyperion Shared Services is successful

User error logs shows something like:

 Begin Authentication Error Log Entry [7/24/2012 9:43:30 AM] **
-------------------------------------------------------------
 ERROR:
   Code............ 2007
   Description..... Security authentication failure!
   Procedure....... clsAppMgr.fAuthenticate
   Component....... upsWAppMgrDM
   Version......... 1112
   Thread.......... 52524
 IDENTIFICATION:
   User............ admin
   Computer Name... TMWHYPDEV104
   App Name........ TMWFDM

 

Cause

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