Last updated on JANUARY 20, 2014
Applies to:Business Intelligence Server Enterprise Edition - Version 10.1.3.4.1  to 10.1.3.4.2  [Release 10g]
Business Intelligence Suite Enterprise Edition - Version 10.1.3.4.1  to 10.1.3.4.2  [Release 10g]
Information in this document applies to any platform.
***Checked for relevance on 20-Jan-2014***
The OBIEE 10g presentation server intermittently crashes and restarts. you see the following error:
An error occurred contacting Oracle BI Presentation Services. If this problem persists, contact your system administrator. Error Codes: GDO7WNZA
The following error is also seen in Windows Event Viewer at the time of the crash:
sawpivotview3r.dll, Faulting application sawserver.exe, version 10.1.3.4, faulting module sawpivotview3r.dll, version 10.1.3.4, fault address 0x00036c42.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms