Last updated on JULY 05, 2016
Applies to:Business Intelligence Server Enterprise Edition - Version 22.214.171.124.0 BP2 and later
Business Intelligence Suite Enterprise Edition - Version 126.96.36.199.0 BP2 and later
Information in this document applies to any platform.
***Checked for relevance on 13-Jan-2014***
You have installed OBIEE 11g in a cluster. But the managed servers crash periodically, with the following error in the managed server logs:
<Jul 16, 2012 10:39:51 AM EDT> <Error> <WebLogicServer> <BEA-000337> <[STUCK] ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "649" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@6c174dcc[
You also see errors like the following in sawlog.log:
[2012-07-16T11:16:27.000-04:00] [OBIPS] [ERROR:16]  [saw.soap.makesession] [ecid: 0000JYGN2mH4ulX5Pv5Eid1G130W000002,0:213] [tid: 1112557888] Invalid session ID
An error occurred during authentication. Try again later or contact your system administrator.
Odbc driver returned an error (SQLDriverConnectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred.
[nQSError: 73006] Cannot obtain Oracle BI Servers from either the primary Cluster Controller or the secondary Cluster Controller specified for the clustered DSN. (HY000)[[
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