Enterprise Performance Management: Unable To Start RAFramework After Applying Patches (Doc ID 1481841.1)

Last updated on OCTOBER 05, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

After installing Enterprise Performance Management (EPM) service patches, unable to start workspace services

In the configtool.log the following error is seen:

WARNING: I/O exception while parsing /usr/local/hyp/epm_home/EPMSystem11R1/common/raframeworkrt/11.1.2.0/lib/eiengine.jar manifest:
java.util.zip.ZipException: invalid END header (bad central directory offset)
at java.util.zip.ZipFile.open(Native Method)

 

Cause

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