After Attempting to Open Running Tasks Module Hyperion Financial Management Error: "There was an error retreiving data bindings on this page. Please close this page and try again." (Doc ID 1482003.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.2.000 to 11.1.2.2.000 [Release 11.1]
Information in this document applies to any platform.

Symptoms

In a Hyperion Financial Management (HFM) application after performing consolidation and clicking on "Running Tasks" the following error message is displayed:
 
There was an error retreiving data bindings on this page. Please close this page and try again.
The following exception has occurred in AdministrationOM.enumActivityUser(): oracle.epm.fm.common.exception.HFMException with message: Client received SOAP Fault from server : System.Web.Services.Protocols.SoapException: The user ID was not found. at HFMServiceInternal.HFMException.ThrowSoapException(Boolean bLogException) at HFMServiceInternal.AdministrationInternal.enumActivityUser(String sessionID, Boolean forRunningTasks) at Administration.EnumActivityUser(String sessionID, Boolean forRunningTasks)

This issue occurrs only applications migrated  to HFM 11.1.2.2 from previous releases.

Cause

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