OBIEE 11g: Error: "Sax parser returned an exception. Message: Expected whitespace. Error Codes: UH6MBRBC" When Printing to PDF Using Custom Images Icons (Doc ID 1484295.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Information in this document applies to any platform.
***Checked for relevance on 15-Oct-2014***

Symptoms

When exporting a dashboard to PDF that contains custom image icons, the following error appears:

Error
====
Sax parser returned an exception. Message: Expected whitespace, Entity publicId: , Entity systemId: , Line number: 33, Column number: 21
Error Details
Error Codes: UH6MBRBC
Location: saw.subsystem.portal, saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

Cause

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