OBIEE 11g: DefaultUserPreferred is Set in Instanceconfig.xml but TimeZone does not Show Correctly (Doc ID 1486478.1)

Last updated on JULY 17, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.0 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

You have tried setting default Localization and Timezone settings for all OBIEE users as in the the example below, but when you log in to OBIEE and cliick on My Account > Preferences, the drop down list for Locale (Location) still shows as "Default > English > United States. There are only two values shown in this drop down list, the second one is the one you set shown "Default -English - New Zealand".

But the TimeZone is shown correctly set to "Default (GMT + 12:00) Auckland,Wellington"

Here are the exampleinstanceconfig.xml timezone and locale settings:

 

Cause

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