How to Troubleshoot Excel Crashes During Smart View Use
(Doc ID 1486884.1)
Last updated on APRIL 04, 2018
Applies to:Hyperion Financial Management - Version 18.104.22.168.00 and later
Hyperion Essbase - Version 22.214.171.124.00 and later
Information in this document applies to any platform.
This is a general guide that helps you determine what to check, and how to collect information for development assistance.
Point of Clarification. A Crash is different than a hang. A Crash is when Excel.exe closes. You may or may not get an error message when this occurs. A hang is when Excel.exe just stops responding but is still running.
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