Long running BQY Jobs having multiple queries timeout and gives error "Can not authenticate user because request has expired"

(Doc ID 1487685.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version to [Release 11.1]
Information in this document applies to any platform.


When run a IR bqy job with multiple queries where first query takes long time to run, below error occurs in HTML log produced as bqy job output and in server_messages_IRJobService.log file. First query in this bqy job will complete successfully and it will error out at the beginning of second query processing.

Process failed: Can not authenticate user because request has expired.
Process failed with unknown error.


 This issue only happens for HP-UX Itanium installs.


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