Long running BQY Jobs having multiple queries timeout and gives error "Can not authenticate user because request has expired" (Doc ID 1487685.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 to 11.1.2.2.000 [Release 11.1]
Information in this document applies to any platform.

Symptoms

When run a IR bqy job with multiple queries where first query takes long time to run, below error occurs in HTML log produced as bqy job output and in server_messages_IRJobService.log file. First query in this bqy job will complete successfully and it will error out at the beginning of second query processing.

Process failed: Can not authenticate user because request has expired.
Process failed with unknown error.

Changes

 This issue only happens for HP-UX Itanium installs.

Cause

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