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The HFM Application is Not Available When Viewing the Essbase Analytics Link Bridge Status. The EAL Log Shows the Following Error, "Server/Cluster is incorrectly configured. Please reconfigure your Cluster or Server connection" (Doc ID 1489138.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Oracle Essbase Analytics Link for HFM - Version 11.1.2.2.000 and later
Microsoft Windows x64 (64-bit)
The IIS DefaultAppPool is configured to support 32-bit Applications. You can determine this by looking at the advanced settings for the defaultAppPool. If it has" Enable 32-bit Applications" set to True, it is configured to support 32-bit Applications.

Symptoms

The HFM Application is Not Available When Viewing the  Essbase Analytics Link Bridge Status.  You see the following error in the eal.log file:

Server/Cluster is incorrectly configured. Please reconfigure your Cluster or Server connection. Server/Cluster is incorrectly configured. Please reconfigure your Cluster or Server connection.

Cause

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