OBIEE 11g RCU Error When Checking Prerequisites -> "The default collation of database 'BIEE' cannot be set to SQL_Latin1_General_CP1_CS_AS"
(Doc ID 1489175.1)
Last updated on SEPTEMBER 12, 2019
Applies to:Business Intelligence Server Enterprise Edition - Version 126.96.36.199.0  and later
Information in this document applies to any platform.
When running RCU, the following error is encountered:
DECLARE @collate sysname
SELECT @collate = convert(sysname, serverproperty('COLLATION'))
IF ( charindex(N'_CI', @collate) > 0 )
select @collate = replace(@collate, N'_CI', N'_CS')
exec ('ALTER database BIEE COLLATE ' + @collate)
this returned the following error
Msg 5030, Level 16, State 2, Line 1
The database could not be exclusively locked to perform the operation.
Msg 5072, Level 16, State 1, Line 1
ALTER DATABASE failed. The default collation of database 'BIEE' cannot be set to SQL_Latin1_General_CP1_CS_AS
How can we resolve this issue?
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