Unable to Email Financial Reporting (FR) Batches in 11.1.2.x (Doc ID 1490239.1)

Last updated on JULY 17, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 to 11.1.2.4.706 [Release 11.1]
Information in this document applies to any platform.

Symptoms

When attempting to email a report as part of the output of a Financial Reporting Batch, the email is not received.  The following error is seen in the "Show Details" output after the batch completes: "Error sending e-mail".

Cause

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