My Oracle Support Banner

OBIEE 11g: User Session Expiry (Timeout) Set in Enterprise Manager Console Does Not Take Effect (Doc ID 1491752.1)

Last updated on MARCH 25, 2020

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.2 BP1 to 11.1.1.9.0 [Release 11g]
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.2 BP1 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

You have set your Session Expiry time in Enterprise Manager to 810 minutes yet your sessions are timing out within a few hours and requiring you to log back in. When you see the log in screen, the prior session state is lost and many times OBIEE hangs causing you to log out and back in once again.

Note: Expiry time is also known as: session timeout, session idle time, session expiration, session time out, session time-out, Session Log-Off Period

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Mapping User Interface Labels with Configuration File Elements
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.